Refunds

We do not offer refunds for any products or services sold through our website.

Exchanges

We only accept exchanges if the item is defective, damaged, or if there is a size change request. Please note that size exchanges will only be accepted with a clear photo or video showing the issue.

• Exchange request must be sent within 24 hours of receiving the package.

If you need to exchange your item for the same product, please send us an email at Vritika.jaipur@gmail.com and send the product to the address we provide.

• Damaged or defective items can only be exchanged if a clear video showing the defect is provided while opening the order.

Exchanges can be processed within 2 working days after receiving your parcel. Customized orders may take 5-7 working days for processing.

Shipping Costs for Exchanges

You will be responsible for paying the shipping costs for returning the item and for the replacement item. Shipping costs are non-refundable.

Depending on your location, the time it takes for your exchanged product to reach you may vary.

If you are returning higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Need Help?

If you have any questions or need assistance regarding refunds or returns, please contact us at:

• Phone: +91 7892279829
• Email: Vritika.jaipur@gmail.com
• Website: http://vritikafashion.com